Privacy Policy
General Terms
1. Introduction
Wycro, in compliance with the provisions of the Organic Law on the Protection of Personal Data of the Republic of Ecuador, is committed to ensuring the protection of the personal data of users who access and use its website. The purpose of this Privacy Policy is to provide clear and transparent information regarding how Wycro collects, uses, stores, and protects personal data, as well as the rights of the data subjects. By accessing and using the website, the user declares that they have read and accepted this Privacy Policy.
2. Data Controller
The data controller for personal data is Wycro, which will act in accordance with the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, security, and confidentiality established under current Ecuadorian law. For any questions regarding the processing of personal data, users may contact us via email at info@wycro.com.
3. Personal Data Collected
Wycro may collect and process personal data provided directly by the user, as well as data obtained automatically while browsing the website. In this regard, data such as name, email address, phone number, company, or other information that the user voluntarily provides through contact forms, digital tools, or information requests may be collected. Likewise, technical data such as IP address, browser type, operating system, pages visited, time spent on the site, and browsing behavior may be collected for the purpose of improving the user experience and optimizing the website’s performance.
4. Purpose of Processing
Personal data will be processed for the purpose of managing inquiries, requests, and communications made by the user; providing information about the services offered by Wycro; improving the quality, functionality, and security of the website; analyzing user behavior for statistical purposes; developing and optimizing new services or features; and complying with applicable legal obligations. In any case, the processing of data will be limited to the previously stated purposes and will not be used for incompatible purposes.
5. Legal basis for processing
Wycro’s processing of personal data is based on the data subject’s consent, the performance of pre-contractual measures requested by the user, compliance with legal obligations, and Wycro’s legitimate interest in improving its services and ensuring the security of the website.
6. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or for as long as a business relationship or contact with the user exists. Once the purpose has been fulfilled, the data will be deleted or anonymized, unless there is a legal obligation requiring its retention.
7. Information Security
Wycro implements reasonable technical, organizational, and administrative measures to protect personal data against loss, unauthorized access, alteration, or improper disclosure. However, the user acknowledges that no data transmission or storage system is completely secure, and therefore absolute security cannot be guaranteed.
8. Data Transfer and Disclosure
Wycro does not sell or market personal data. However, it may share information with service providers acting as data processors under confidentiality obligations, when required by a competent authority in compliance with the law, or in the context of corporate reorganization, ensuring the protection of personal data at all times. In the event of international data transfers, these will be carried out in accordance with the provisions established in applicable Ecuadorian law.
9. Data Subject Rights
In accordance with the Organic Law on Personal Data Protection, users may exercise their rights of access, rectification, updating, erasure, objection, restriction of processing, and data portability with respect to their personal data. To exercise these rights, the data subject must send a request to the email address info@wycro.com, attaching the necessary identification information. Wycro will respond to the request within the timeframes established by current regulations.
10. Third-Party Services
The website may contain links to third-party services or platforms. Wycro is not responsible for the privacy policies or data processing carried out by such third parties; therefore, users are advised to review their respective privacy policies before providing any information.
11. Data Regarding Minors
Wycro does not intentionally collect personal data from minors. If it is determined that information has been collected without the appropriate consent, the necessary measures will be taken to delete it.
12. Changes to the Privacy Policy
Wycro reserves the right to modify or update this Privacy Policy at any time to comply with legal, regulatory, or internal changes. Any changes will be posted on the website and will take effect upon publication.
13. Contact
For any questions regarding this Privacy Policy or the processing of personal data, users may contact us via email at info@wycro.com or at the following address: Edificio Lawin, 3rd Floor, Simón Bolívar y Ascázubi, Quito, Ecuador.
14. Acceptance
Use of the website implies that the user declares to have read, understood, and accepted this Privacy Policy in its entirety.